The Advice and Advocacy Team will be closing the helpline for one week starting Monday 30th October 2023.
Please note that our voicemail will not operate after midnight on 29th October until we reopen at 10am on Monday 6th November 2023.
Some members of the A&A team will be available that week to respond to requests about existing cases, although we might be slower to respond. The firstname.lastname@example.org will be monitored during this period for queries about existing cases.
When the helpline reopens on 6th November, the number will still be 0800 310 0054. The helpline will run at the same opening times between 10am and 1pm Monday to Thursday.